I have been working closely with the team of First Stop Lending for just over 2yrs now and have been extremely impressed with the dynamic team of loan writers that represent them. Not only are they professional and very knowledgeable, what strikes me in particular is their warm nature and care that they show for each of their customers. Always seeking the positive solution, you will not be disappointed when visiting First Stop Lending. (Peter Burkhart – AMP Business Development Manager)
It was an absolute pleasure dealing with Andre and we cannot thank him enough for his help in buying our dream home by providing us with clarity around our options helping us to secure the best home loan to meet our objectives for our current situation. Andre went above and beyond by only being too happy to also help investigate potential homes to purchase within our area and offering his perspective on the opportunities based on his extensive experience. We would most definitely recommend Andre’s services to anyone looking to purchase their next home or investment property, refinance their existing loans or looking for advice in entering the real estate market. Andre was also very relatable and down to earth without ever putting any pressure on our decision; he was a true trusted advisor during the process. Thank you again Andre for all your help! (Shannon & Leigh)
I am very happy with the service that Jacques provided when we refinanced our loans recently. He searched out all the available options and came up with a great deal for us. He always answered our calls promptly and explained all the details very clearly. The whole process went very smoothly and we couldn’t be happier with the outcome. I have no hesitation in recommending him. (Andrew Yabsley)
Tarun from First Stop Lending is without doubt one of the hardest working and most professional staff I have ever had the privilege of managing and working with. In the banking and finance sector, focused customer service is critical. Tarun regularly received compliments from customers as he took the time to understand both their stated and unstated needs. He did this not to “make a sale”, but purely to help and provide a high level of service. (Troy. CBA)
It has indeed been a pleasure to have Andre from First Stop Lending as our lending broker while refinancing our property portfolio last year and for our recent purchase of an investment property. In addition to sourcing the best possible interest rates, Andre has created a lifetime personal relationship with all my family members. Andre, your ability to understand client’s financial circumstances and tailor the right product is commendable. In an industry tainted with unethical operators, your conduct is exemplary. I look forward to a lasting and fruitful association with you. (Harry B.)
Our experience in dealing with Jacques El Chami was a rare one. We have dealt with dishonest brokers that offered poor service in the past, however with Jacques it was an excellent experience. He gave us an honest opinion on choosing the right loan and he assisted us with all our requirements. Once again we thank Jacques for his help and we will recommend him to our friends and family. (Wissam Ismail)
I had contact with Tarun when I was looking to secure a new home loan with the Commonwealth Bank. I found his communication and service to be professional, accurate and timely. Tarun would respond back to my emails even late in the evening and I would be pleased to continue working with Tarun on future business. (Tony. Australian Property Group)
Andre El-Baghd from First Stop Lending was referred to us by our solicitor and he helped us to refinance our existing house and purchase a new house. During the process we met with different lenders from banks and private lenders and they all said it was going to be very difficult. Andre on the other hand was very confident that he would get us the two loans. His work was very professional. He was always prepared, organized and very dedicated. It was a pleasure working with Andre and we would recommend him to anyone looking to get a home loan. (Rana and Basil Al Qadoumi)
After going through many banks trying to get a loan, we finally found someone who understood our situation. Not like other banks that make you fill out forms, then wait, Jacques was quick with answers. Great thing was we were always updated about the progress of our loan, which was fantastic. We felt very involved! Not only was our experience quick and easy but much respected. We were always advised of the best! Definitely recommend everyone to deal with Jacques, you won’t go wrong. His customer service is more than outstanding! (Mohammed & Khadija Rima)
Thanks very much for your assistance Nima in arranging finance to buy our first home. Bernice and I are grateful for your help along every step of the way. You really helped to make the process simple for us and nothing was ever a hassle for you. We’ll be sure to recommend you to any of our friends looking for finance for their property! Thanks again. (Graeme and Bernice)
We would like to thank André El-Baghd on his professionalism with the handling of refinancing our property. Communication with André and correspondence was always given in a timely manner and all enquiries were answered promptly. André El-Baghd who initiated the call from the beginning was courteous and very confident with all conversations held. He did not hesitate to answer any of our questions put forward and he would take the time to listen to our needs. André El-Baghd is a valuable asset to First Sop Lending and we will highly recommend him to family and friends. Thanks again André and best wishes always. (Charlie & Sharon)
On behalf of me and my family I would like to thank Jacques El Chami for making it an easy process for lending us the money we needed plus helping us looking for a house that is suitable for our needs. He made this whole process less stressful and has explained everything in details along the way. I think Jacques is such a great worker and takes pride in his work. (George Kanaan)
Andre El-Baghd from First Stop Lending was great to deal with. He is prompt, analytical providing plenty of options to choose from; he also paid attention to structuring the loan in such a way that matches our lifestyle and future plans. (Alan Haidar)
I would like to take this opportunity to express my impression and admiration with the hard & professional work of my favourite finance broker Mr Jacques El Chami to whom I hold a great respect for all the fantastic qualities that I could discover in his personality as individual and professional business man. Mr El Chami has showed a high level of professional skills that are the combination of his great knowledge of the lending industry and his unique way to approach clients and get them the right information that suits their needs in the most easy and simple way. His warm and friendly personality makes clients feel comfortable to give him the trust to manage their finance issues without even considering getting second opinion. I have referred several clients to my broker Jacques and all I keep getting is excellent feedback and high expertise and unlimited will to help and cooperate with the clients to achieve the best solutions that make the clients happy and satisfied. I want to wish Jack the best of luck in his career and hope I see him going from a success to another all along his journey. (Ziad Khoury)
My name is Steve Proimos, I have dealt with Andre El-Baghd for ALL 3 of my loans now. His assistance was and continues to be PHENOMENAL! I’ve never felt like I’ve been waiting around for calls, I’m always kept in the loop either via a quick phone call or via email. I work long and crazy hours, leaving it hard for me to find the time to go into Andre’s office and sign papers, organize documents and so forth. He came out to our home at the most convenient time for US and sat with us to collect information, sign papers, and answered every little annoying question I had for him….and all with a smile. It was all too easy! Like chatting to a friend. Andre took care of everything for us! From bank issues, liaising with my accountant, solicitor and even real estate agents! You name it, he was there! The home loan process COULD NOT HAVE BEEN EASIER! Thanks SO MUCH Andre! Karissa and I could not be happier, (and more relaxed) with you taking care of everything for us! Cheers 🙂 (PT Steve)
Andre, thank you for all your work for my clients. It is great to always get positive feedback from everyone advising me of your outstanding service which gives me more and more confidence in trusting you to look after my clients best interest. Definitely a true advocate of your continuous proficient work. (Ranae Kassir – Financial Adviser)
As a first home-buyer I had many questions, however Jacques kept me up to date with everything that was happening via emails and phone calls, and any questions I had were answered as soon as possible. Having a very busy family life with 4 kids, Jacques made sure everything from meetings to paperwork was made to work around our schedule. Jacques worked with us through the whole process of buying an investment. I know I might have been intrusive at times calling him on his days off or the weekend in a panic but not once did he make me feel uncomfortable and was quite understanding and informative. Jacques has been honest, reliable and flexible during the entire process, the experience was made simple, easy and as fast as possible with no added stress. I have nothing but praise for Jacques for making this experience fast and painless for me. I thank you very much and look forward to doing business in the future. (Victor Durzi)
My father and I would like to thank Andre greatly for all the hard work he has done in completing both our loans. He was patient and he understood our needs and proved to show our best interest. We would definitely recommend Andre to our family and friends and look forward to coming to him for all our future plans. He is great at what he does. (Ali and Abdul Hammoud)
Transferring our home loan was easy. Jacques took us through each step in the process, making the transition hassle-free. (Troy Knox)
Nima from First Stop Lending assisted with obtaining finance for my recent purchase. We had a slightly unusual situation whereby were using a second property as collateral and also borrowing additional funds for renovations while I was the sole income earner employed as a contractor. Nima quickly understood our objectives and was able to arrive at an approved solution rapidly. He is energetic, proactive and remained diligent right through settlement even during issues with the Vendor’s bank. He clearly has good relationships with both his clients and the lenders. (Luke L.)
I have used Nima Asgari as a lending consultant. I have found him to be very innovative in finding the best solutions to meet my needs and he has always kept me abreast of developments all the way through to final settlement. Nima’s attitude to personalized service has impressed me so much that I have recommended him to a number of friends and they have equally enjoyed a positive experience in the way that he has managed the process of finding the right solutions to fulfil their needs as well. (Robert C)